My name is Jason Roper and I am head developer for the HSC (UK) Ltd website. I wanted to take a moment to welcome you to the new website and briefly talk about development.
The new site went live in April 2015 and we have had a fantastic response from customers.
We are working on improving product information to include user guides, specifications, videos and more, but with a range of over 5,000 internationally supplied products, it's important that we get the right information fo you.
We have identified a bug in the latest version of the Magento CE platform that hscuk.co.uk runs on has caused the 'password reset' function on the website to malfunction, causing a 'loop' where resets timeout immediately. This is awaiting a patch by Magento Inc. and we will update everyone when this is applied.
In the meantime, if you require a password reset in the interim, please call the HSC (UK) sales team on 0845 309 0707, where they can send you a randomly generated password. Please use this to log in and change your password.
Help Us To Support You.
For existing HSC credit account customers, once logged in, please access and update your account information with as many missing or changed details as possible. More specifically, please make sure the first & last names and address and contact details are correct. Please remember that your email address is your username for accessing your account, so if you change this, you will need to use your new email address to log in next time.
ALSO. If you have many buyers or multiple depots, you can ADD them as 'sub accounts' using the 'Manage Users' section in the Main account. We will be providing a short guide shortly.
We are currently working on cleaning up pre-live conditions on our servers and the HSC sales team are working hard at improving the product information on over 5,000 that we have available on the website.
We have a vast program of improvement and features for the development of hscuk.co.uk and have exciting plans for the future of this brilliant new platform and we welcome your comments and feedback, via the Contact Us page. Please use 'WEBSITE FEEDBACK' in the 'subject' field.
Again, thank you for your custom and we look forward to remaining the UK's NUMBER 1 source for industrial and commercial tool hire and resale equipment.Jason RoperHead DeveloperTooldomains